Huddersfield-based IT and telecommunications experts, Probado support Holme Valley Mountain Rescue Team.
For the Holme Valley Mountain Rescue Team (HVMRT), having robust and reliable communications systems and internet connections is vital.
The immediate response rescue team is made up of trained volunteers who offer their services for free. Covering the southern half of West Yorkshire much of the work they do involves assisting and supporting the emergency services such as the police in rescue incidents.
The organisation had previously invested in 4G SIMS believing they would provide the solution for ensuring communications in areas where standard broadband was either poor or not available at all. However, without static IPs the set up would regularly drop out and have to be reconfigured.
So, at the end of 2018, they approached Huddersfield IT and telecommunications experts, Probado, to provide the answers.
Tom Dawes, of HVMRT, said: “What impressed us most was Probado’s willingness to help us as a charity. They knew exactly what was being asked of them, what needed to be done and put forward suggested solutions that have worked.”
Gordon Maclean, Director of Probado, said: “We were delighted to help HVMRT in this important brief. Its volunteers regularly give up their time to keep people safe and having reliable communications is vital for them.”
HVMRT’s headquarters, in Marsden, already had a static IP so Probado created dynamic VPNs from remote locations and the organisation’s control van, which linked back to the HQ. By doing this each of the dynamic VPNs could then be routed back via HQ to any locations that were needed. The result is that HVMRT now has radio coverage spanning all the way from Leeds to Holmfirth.
Tom said: “We now have better interconnectivity of IT systems linking with other mountain rescue teams through things like mapping software and radio, which is growing year on year.
“After the work was completed Probado has been more than willing to continue to support us by answering any questions we may have and of course, because of their expertise, we can now email them remotely.”