Huddersfield facilities management firm Orchard FM has appointed Colette Watts as its new managing director.
Colette will be tasked with maintaining service excellence whilst driving the strategic growth of the business’s IT, general maintenance, waste and other facilities management support across Calderdale and Kirklees.
Colette has experience in IT and operations, having started her career with Quinn Insurance where she worked on the technical service desk before moving into IT operations focusing on customer journey and change management.
She joins Orchard FM from Kinect Energy in Elland where she was operations director.
Colette said: “I am looking forward to overseeing the continued delivery of high quality facilities management services into the local community and keeping the client at the heart of everything we do.
“Much of my career has centred on refining internal processes to optimise service delivery to the client and I will be making sure that Orchard’s customers are receiving the very best experience every time they interact with us,” she added.
Gareth Henderson, chairman of Orchard Facilities Management, said: “Colette is an inspiring leader and I am delighted that we will have the benefit of her experience in systems, operations and service delivery at a pivotal time in the development of the business.”